1. Digital books
Digital books are delivered online, within minutes of payment. You will find the PDF and the online flipbook in My story books on the website, and we also email you a link. Nothing is posted.
2. Hardcover books
Where we deliver: anywhere in India that our courier partners reach. We do not ship outside India yet.
Shipping cost: free across India.
How long it takes:
- Printing and packing: [2–3] working days after payment, at our partner press in Bengaluru.
- Delivery: usually 5–7 days in total from your order. Remote areas and the North-East may take [2–4] extra days.
Gift wrapping: every hardcover is gift-wrapped free.
Tracking: once your book is shipped, we send the tracking link by email and WhatsApp.
3. Festivals and busy seasons
Around Diwali, Rakhi, Children's Day and other festivals, printing and couriers get busy and delivery can take a few days longer. If you need a gift quickly, choose the digital book. It is ready within minutes, and you can order the hardcover later.
4. Address and delivery problems
- Please check your address and phone number before paying. We can change the address only before the book is shipped.
- If the courier cannot deliver (wrong address, no one available, phone not answered) and the parcel comes back to us, we can resend it after you pay the shipping cost again.
- If tracking shows "delivered" but you did not get the parcel, tell us within 48 hours and we will raise it with the courier.
5. Damaged parcels
If the parcel looks damaged when it arrives, please take a photo before opening it. If the book is damaged, see our Refund Policy. We will reprint it for free.
6. Contact
Email: hello@yaystories.com
WhatsApp: +91 92633 58336 (Mon–Sat, 10:30 am–6 pm IST)